Our Company

First General Services (FGS) of Northeastern Pennsylvania is a full service construction company that specializes in fire and water restoration. This firm provides full restoration services for insureds - from start to finish. FGS was established in 1972 as a building and remodeling contractor. FGS has built hundreds of homes, several housing developments, both commercial and residential, and became a member of First General Services in 1983. First General Services is the largest group of fire and water damage specialists in the world.

With First General Services, ONE CALL WILL DO IT ALL!!

FGS of Northeastern Pennsylvania is proud to have a certified firm:

  • Certified Restorer on staff.
  • Certified mold remediator on staff.
  • Certified staff in fire & smoke restoration, carpet cleaning, water damage restoration, odor control, & upholstery cleaning.
  • Certified installers of Armstrong Ceiling Products.
  • Certified Pack Out Inventory Program (P.O.I) users.
  • Certified Esporta Soft Contents Processing
  • Certified Fireline Ultrasonic Cleaning

First General Services of Northeastern Pennsylvania is also a proud Certified Member of the following organizations:

  • ASCR  Association Of Specialists in Cleaning & Restoration
  • IICRC  Institute of Inspection Cleaning & Restoration Certification
  • IA&B  Insurance Agents & Brokers Association

We also adhere to the following performance standards:

  • 3 Year Warranty: Warranty on labor.
  • Computer Estimating Services: Xactimate/Xactnet benefits and pricing. All contacts related to claim are maintained in computer diary.
  • Customer Satisfaction Program: The job is not completed without a positive satisfaction form monitored and approved by management. Copies of satisfaction forms mailed to Insurance Co/Agent.
  • Additional Capabilities and Achievements:
    • Fully equipped shop for millwork, cabinetry & moldings
    • Heated storage & warehouse facilities
    • Certified Esporta Soft Contents Processing Center
    • Certified Fireline Ultrasonic Cleaning System
    • Certified Odell Electronics Cleaning
    • Free digital color photos of property damage

ASCR International Code of Ethics

We, the owners, managers and employees of this firm are proud of our profession and professionalism we display in the cleaning and restoration work we perform.

We are committed to our obligation in providing the best possible service to all our customers.

We believe that all our transactions should be fair and honest. We pledge to steadfastly avoid any false or misleading representation of our products or services.

We value our place in the community and recognize our responsibilities as local business people.

We support the aims and objectives of the Association of Specialists in Cleaning and restoration and participate in efforts toward advancement of our industry through its programs and services.

We therefore subscribe to this Code of Ethics and will conduct our business affairs accordingly

Our Coverage Area

Luzerne, Lackawanna, Carbon, Monroe, Pike, Wayne, Wyoming, Susquehanna, Columbia, Schuylkill, and Lycoming counties.

coverage area map

In Case Of Emergency

Feeling helpless when a property loss occurs is a normal reaction. We recommend the following tips.

Emergency More Information

Emergency Tips

Every day...

I have felt appreciation for one or more aspects of the great job in restoring my house from flooding...

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