We are specialists in providing comprehensive Emergency Fire and Water Restoration services to homes and businesses for over 25 years. We are located in Wilkes Barre serving Northeastern Pennsylvania offering 24 hour emergency service. Our response team can restore your property whether due to fire, smoke, water damage, windstorm, break and enter vandalism, or vehicle impact. We understand your urgency, and our services are provided with the latest up to date equipment by a qualified and experienced staff of IICRC certified and trained technicians. Our team also includes Certified Restorer who see that the job is done right the first time.


The First General Team is the best in the property damage restoration industry. Each office has the resources required to provide the highest level of quality service. Our Corporate Key Performance Indicator (KPI) program monitors performance and ensures a consistent standard across all offices.


Every First General office is transparent in all of their transactions. You will not work with a First General member that does not put integrity first. Our Network is comprised of owners whom put customers first.


In an age where every dollar counts, we understand the importance of value. Our average restoration cost has continual declined over the past three years. We are accountable to you.

We use Angie’s List to assess whether we’re doing a good job keeping valued customers like you happy. Please visit AngiesList.com/Review/6383530 in order to grade our quality of work and customer service.

Need property restoration work completed? →

Either call our toll free number, or submit an online claim form. We will contact you with a free estimate.